Why Families Become Ambassadors
Every Family Ambassador has a story — one rooted in trust, gratitude, and the moments that make a community feel like home.
Families choose to share their experiences because they’ve seen the difference firsthand: the comfort of knowing their loved one is cared for, the relationships built with staff and neighbors, and the peace of mind that comes from feeling supported every day. These stories are shaped by small but meaningful moments — a warm greeting, a helping hand, a shared laugh, or the reassurance that someone is always there.
For many families, becoming a Family Ambassador is a natural extension of their journey. It’s a way to give back, to recognize the care and compassion they’ve experienced, and to help other families feel more confident as they navigate their own senior living decisions.
Together, these shared stories reflect the heart of our community — a place built on connection, trust, and the belief that no family should feel alone in this journey.
Read What Our Ambassadors Have To Say
“I was first introduced to SP approximately 4 ½ years ago, when my brother-in-law (Dave A.) and his wife (Joanne) were accepted as residents in Assisted Living. Unfortunately, after about a year it was evident that Joanne was in need of Memory Care support, so they were moved into a new apartment in that part of the community. I can’t express enough how caring, understanding and supportive the staff were to all of us. All the activities and events are geared to exactly what the residents need and are carried out in such a loving manner. When my sister-in-law passed away, Sterling Pointe was so accommodating in moving Dave back to Assisted Living where he resides today.
I have learned so much from the staff since visiting SP and interacting with them and the residents. I know it has made me more aware of issues that some seniors deal with every day and how the staff handle their tasks. It is hard to put into words how much I appreciate SP because it is an emotional feeling that is within me and hard to explain. I am blessed to know all those associated with this wonderful senior complex and am only too pleased to promote it to anyone seeking information for themselves or a loved one.”
– Cherl Ahner, Family Ambassador
How Families Make a Difference
Family Ambassadors often don’t set out to “help” — it grows naturally from their experience.
It begins with seeing a loved one feel safe, engaged, and genuinely cared for. With the relief that comes from knowing they’re supported, many families find themselves wanting to share what that peace of mind feels like. They remember the uncertainty they once faced and recognize how meaningful it would have been to hear from someone who had already walked this path.
By sharing their perspective, families offer reassurance, clarity, and hope to others who are just beginning their senior living journey. These real experiences — honest, personal, and heartfelt — help guide families forward and remind them they’re not alone.
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Why Choose Sterling Pointe?
Our retirement community has everything you could ever need to live comfortably. From programs and events that keep you engaged and healthy to spaces where you can spend time with friends and loved ones, you’ll find it easy to call Sterling Pointe Senior Living your home.
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Find comfort in tailored lifestyle plans that match your physical, mental, and spiritual needs. We customize our services to you, and we evolve as you do so that you always receive the level of care you deserve.
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We provide comprehensive training to each of our caregivers so they can truly support every lifestyle. With the help of our team, you can rest assured knowing you’re in careful, loving hands.
Learn MoreWhere to Find Us
Email Us
- Executive Director: Katie Rinehimer [email protected]
- Marketing Director: Liz Roehl [email protected]
Address
1250 Northland DrivePrinceton, MN 55371
